Privacy Policy

Suppy

Last updated: May 20, 2026

Suppy operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Suppy is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmations.

  • Account information including your username, password, preferences, and settings.

  • Transaction information including the items you view, add to your cart, wishlist, or purchase, as well as returns, exchanges, and order history.

  • Communications with us, including customer support inquiries.

  • Device information such as IP address, browser type, and device identifiers.

  • Usage information regarding how you interact with our Services.

Personal Information Sources

We may collect personal information from:

  • Directly from you when you create an account, make a purchase, or contact us;

  • Automatically through cookies and similar technologies when you use our Services;

  • Service providers who process data on our behalf;

  • Partners or other third parties.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing and Improving Services

To process orders, manage your account, handle payments, arrange shipping, process returns, and personalize your shopping experience.

Marketing and Advertising

To send promotional emails and show relevant advertisements based on your activity.

Security and Fraud Prevention

To protect against fraud, secure transactions, and maintain the integrity of our Services.

Communication

To provide customer support and respond to your inquiries.

Legal Compliance

To comply with legal obligations and enforce our policies.

How We Disclose Personal Information

We may share your personal information:

  • With Shopify and service providers (e.g. payment processing, shipping, analytics);

  • With marketing partners for advertising purposes;

  • When required by law or legal process;

  • With affiliates or in case of a business transfer;

  • With third parties when you give consent.

Relationship with Shopify

Our Services are hosted by Shopify, which may process your personal information to provide and improve its services. Your data may be transferred to and processed in countries outside your residence.

For more details, please refer to Shopify’s own Privacy Policy.

Third Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies before providing any personal data.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us so we can delete it.

Security and Retention

We take reasonable measures to protect your personal data, but no system is completely secure. We retain your information only as long as necessary to provide our Services and comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal data

  • Request deletion

  • Correct inaccurate data

  • Request data portability

  • Opt out of marketing communications

You can exercise these rights by contacting us.

Complaints

If you have concerns about how we handle your data, please contact us. You may also have the right to file a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred outside your country. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 hello@trysuppy.com